Kurse der PSI-Akademie
K 947 E 

Respectful separation

Short description

"The individual's separation story communicates how the company deals with employees." (Thorsten Groth)

"Bye then - and have a nice day": employers often say goodbye with awkward phrases. Sooner or later it always happens: an employee leaves the company. Because he or she wants a career change, is retiring or has been dismissed. Regardless of why employees leave or have to leave - separation talks are important from a value-oriented point of view. Also for the company!

In these conversations the values as a manager and the values of the company come into play. The purpose of this dialogue is to present the facts clearly, to give the employee feedback once again and, as a rule, to show appreciation for the collaboration once again and to do so until the end of the collaboration. A farewell to employees should be characterised by respectful interaction.

Professional separations are a management task: The farewell of employees should be handled in such a way that, in the context of the academic environment, a separation culture is created that replaces the separation non-culture that often prevails.

However, the question arises in particular as to what went well or less optimally in the run-up to the professional separation, in staff management, in communication. This is where more leverage is needed so that a value-oriented, appreciative leadership culture can emerge or be lived. The question is how managers can deal with different types of employees with their different values, norms, views, opinions, but also with other nationalities and cultures.


- The role of the manager in preparing and conducting the interview
- Clarification of roles between line and HR
- Communicating difficult personnel decisions
- Understanding the dynamics of the separation process
- Know the 5 phases of a separation interview
- The executive's inner state: presence, appreciation and clarity
- Preparing the separation discussion to be held (structured set-up of the discussion)
- Dealing with reactions (reaction patterns of those affected in the separation discussion)
- Precisely agreeing on the next steps and setting deadlines

The participants

- reflect on their own behaviour, their leadership, communication and decision-making situations in everyday life
- understand the diversity of their co-workers (and their own) and can better assess their characters, communication styles and personalities
- understand intercultural situations and take the contexts into account
- know different forms of difficult employee interactions and apply them
- learn to endure situations and face them openly instead of verbally buckling
- understand separation talks as core tasks of a manager and can put them into practice
- can conduct separation talks fairly, responsibly and constructively
- know how to deal with the existing team in such situations, and
- specifically plan the transfer into their everyday leadership life

Target audience

Managers (including recruiters/PIs and project leaders) at all levels and research institutes in the ETH Domain. HR recommends this course for all managers.


Inputs, reflection, role-playing, discussion exercises and coaching of specific problems being brought up by the participants.

Basic / Advanced courses
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Execution in

Requirements for participants

Proof of performance

Certificate of completion

Villigen, PSI Education Center (OSGA)

Number of days / duration in lessons (à 45 minutes)
2 days - 08.30 - 16.30 (16 lessons)

Course leader / moderation
Andrea Munz
Kapuzinerweg 4a, 6006 Luzern

Number of participants
Minimum 6 / Maximum 12

This course does not include meals. However, the staff restaurant OASE also provides external visitors with inexpensive and tasty menus.

For questions
Administration PSI Education Center, Tel. 056 310 24 00, bildungszentrum@psi.ch

see general terms and conditions

Vorkenntnisse / Vorbedingungen