Fachbereich
Kurse der PSI-Akademie
K 942 E 

Titel
Be strong in dialogues
Startdatum
nach Vereinbarung
Beschreibung

Short description
In this seminar, the participants gain confidence in their conversation techniques.
Content

- Clear and confident conversation
- Strong demeanour and active listening
- Dealing with resistance and emotions


Goals
The participants
- get confidence to lead a challeging conversaton
- are able to present their own views convincingly
- learn techniques to find solutions
Target audience

PSI employees at all levels and external participants.


Methods
- Keynote speech
- Individual and group exercises
- Discussion

Continuing / Advanced courses

Execution in
English

Requirements

None


Completion
Confirmation of participation

Venue
Villigen, PSI Education Center (building OSGA)

Duration
1 day - 08.30 a.m. - 04.30 p.m. (8 lessons)
Moderation
Andrea Munz
Kapuzinerweg 4a, 6006 Luzern
www.andreamunz.ch

Number of participants
Minimum 6 / Maximum 16

Catering
This course does not include meals. However, the staff restaurant OASE also provides external visitors with inexpensive and tasty menus.

For questions
Administration PSI Education Center, Tel. 056 310 24 00, bildungszentrum@psi.ch

Cancellation
see general terms and conditions
Vorkenntnisse / Vorbedingungen